The Issue: The Digital Adoption Gap

Companies spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth implementation. Yet, complication, ongoing changes, and no clear support often result in a "productivity gap":

• Employee Struggles: Users have trouble to operate new SAP tools or complete multi-step transactions, leading to confusion and increased dependence on support teams.


• Workarounds: Users ignore standard SAP processes, which results in data quality issues, compliance risks, and wasted time.

sap walkme
• Training Gaps: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can complete tasks efficiently from the outset.